Working the Insurance Maze

Yesterday, being the first business day of the year, was an action packed, fun filled day as I tried to cover all the bases and  get my new health insurance sorted out and to try to make sure I’m covering every angle after reading the fine print at the bottom of each brochure or the “guarantee of coverage”.

A few years ago, I wouldn’t have been so freaked out by this change. But since then I’ve learned, I’ve grown and I’ve caught a lot of mistakes of theirs and made a few myself.

Here’s a Cliff Note’s synopsis of yesterday’s events.

  • Called plan administration with 3 questions, on hold about 15 minutes. I wasn’t about to be rushed once I finally got to speak with a human …… 50 minutes later I was on to the next thing.
  • Called new pharmacy with 3 questions, on hold about 15 minutes. Got new account set up and initial questions answered.
  • Re-wrote a LONG fax to send to my Transplant Center in regard to changes.
  • Went to 2 local doctor’s offices to notify them of new insurance and to request help in getting a new referral to my transplant center. The administrator at my PCP will get this sorted out ASAP.
  • Went to the gym to work out and notified them of insurance changes. (Might seem odd, but I get a $10/month rebate at the gym through the new plan)
  • Faxed changes to my transplant center.
  • Created an online account for the health plan and verified the online account for the pharmacy.
  • Went to dinner and had 2 glasses of chardonnay, with salmon.

Today will hopefully be a bit more quiet. I will call the post heart transplant team administrator later today to verify reciept of my fax and see if she’s still speaking with me. 🙂

We’re out of the gate and off and running for 2011.

Refusing to get lost in the maze!

About DAP

I am a heart transplant recipient and these are my stories and thoughts. My desire is to assist others pre or post heart transplant in anyway possible. Please feel free to contact me if you have a question.
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